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    Help | FAQs

    EMPLOYER/BUYER

    How should I start?

    1) Register an account with LogoMyface. Sign up to Hire.
    2) In order to verify the account, ”Confirm Link” sent to Your Email
    3) Then select a design Pkg based on your budget
    4) Write Your project Title, for example, I need a logo design for Sintex, Mention the same Pkg budget that you selected & other project details following the recently completed projects
    5) Select PayPal to pay through PayPal account or with Credit Cards (which are processed by PayPal).
    6) You are Done

    WHAT CAN I DO IF I CAN’T FIND MY DESIRED READYMADE PRODUCT ON LOGOMYFACE?

    If you don’t find your desired readymade product on LogoMyface, You can post a Design Contest or a direct Project to get your job done.

    HOW SHOULD I PREPARE BEFORE SUBMITTING A PROJECT?

    Make Yourself Organized following 4 Design Guidelines: 

    HOW TO SUBMIT A CUSTOM DESIGN PROJECT/CONTEST?

    It will take some minutes to submit Your project! Watch a simple video here.

    Browse some Completed Contests & Projects here.

    WHEN I ENGAGE CONSULTANT ON MY PROJECT, WHAT DOES IT MEAN?

    When You will engage consultant on Your Project, One of Our Design Experts will help You to achieve the best result from Your Project/Contest. He will moderate every single entry submitted by designers. So Your possibility to get an original design is 100%!

    WHAT CAN I DO IF I NEED SOMETHING DONE URGENTLY?

    We have Talented Pre-Qualified Designers. They can help you to get your job done even within 1 hour!

    WHAT IS PLATINUM DESIGN TEAM?

    Platinum Designers are the respective contributors of LogoMyFace Readymade Design Store!

    HOW PLATINUM DESIGN TEAM WORKS?

    When a Project/Contest is posted and categorized for ”Only Platinum Designers”, We internally invite Our all Platinum Designers to attend that contest/project. In case of Contest, Platinum Designers submit entries till the end of the contest. In case of Project, Platinum Designers work for the project according to DESIGN PKG. It is a process of ”Working only with Real Talents”.

    WHAT DOES IT MEAN BY ”PAYMENT PREPAID”?

    This Project budget has been paid to LogoMyFace for Designers. But Not Guaranteed. If Client is not happy with the design, Client can ask for the Refund. Prepaid Payment creates a trustable working environment between the Client & the Designers. Prepaid Payment increases the confidence of designers.

    WHAT DOES IT MEAN BY ”PAYMENT GUARANTEED”?

    This Project/Contest is Guaranteed. So Designers can be confident that they will receive the payments. Skilled Designers are more attracted to this type of projects/contests! You will get more suggestions/entries to choose from. The competition will be 100/100!

    WHAT IS ”NDA(Non-Disclosure Agreement)”?

    NDA is a legal agreement signed to keep the details of your design contest confidential. A Non-Disclosure Agreement is a legally binding contract and creates a confidential relationship between a person who holds some information and a person to whom the secret information will be disclosed. This agreement is between you and anyone who wants to see the details of your contest. The Contest Winner won’t disclose the design and details to the public.

    WHAT IS SingleSale Logo?

    SingleSale Logo is the one that will only be sold one time. Any readymade Logo pricing $129 or more will be considered as SingleSale Logo. It can be Any type of Logo(Icon/Symbol, Lettermark, Geometric, 3D works etc.). For SingleSale logos, We are providing free customization service. You can provide us your Business name, tagline, font & Color choices, We can prepare your final Logo according to your guideline.

    HOW CAN I GET MY PURCHASED READYMADE PRODUCT?

    As soon as your payment has been confirmed, you will receive an email with your product download link instantly. Please make sure you use a valid email address. If you face any problem with this process, please contact us.

    WHICH LOGO FILES SHOULD I ACCEPT AS PURCHASED READYMADE PRODUCT?

    As You are purchasing customizable Logo, You should accept the AI file on which You can put Your Business Name, Tagline. After that, You can produce EPS file for the Final version & PDF file after converting all fonts into outlines for better printing output! After purchasing, You can take help from any graphic designer or You can edit the file by yourself if You have Adobe Illustrator. If You need any customization, You can contact us. For SingleSale logos, We are providing free customization service.

    WHAT IS THE 100% MONEY-BACK GUARANTEE?

    We offer a 100% money-back guarantee (only for our custom design projects/contests service) within 30 days of payment except for Design projects/contests with a Guaranteed prize and the Design projects/contests where a winner has been awarded.

    WHAT IS THE REFUND POLICY OF LOGOMYFACE?

    Refund Policy is applicable If you don’t receive your desired product from LogoMyFace. For Custom Design Project, the Prepaid Payment that is not Guaranteed is Refundable. If the Client is not happy with the design, the Client can ask for the Refund.

    FREELANCER/SELLER

    HOW CAN I GET PAID IF I WIN A CONTEST OR PROJECT?

    LogoMyface will send your earnings as soon as you complete the contest or project.

    CAN I SELL GRAPHICS ON LOGOMYFACE?

    Only Platinum Designers can sell their products on LogoMyface.

    WHAT ARE LOGOMYFACES FEES FOR DESIGNERS?

    a) LogoMyFace charges a flat commission of 30% on any readymade design sale.

    b) LogoMyFace charges a flat commission of 15% or $5.00, whichever is greater on any custom design sale through a contest or a project.

    CAN I QUALIFY AS PLATINUM DESIGNER?

    To be Qualified as Platinum Designer, Designer must provide us his/her Passport Copy(or National ID), Online Portfolio Links to LogoMyFace.

    CAN I UPLOAD/BID A CONTEST/PROJECT ASSIGNED TO PLATINUM DESIGNERS ONLY?

    NO.You can’t attend any contest/project assigned to Platinum Designers.

    WHICH CONTESTS/PROJECTS SHOULD I ATTEND?

    You can attend any contests/projects that aren’t categorized as ”Only Platinum Designers”.

    WHICH FILE TYPES SHOULD I DELIVER AS FINAL FILES?

    Final Files(for example logo design project/contest):

    • Source files: EPS(Vector, CMYK), AI. All fonts must be converted to outlines to get better printing output.
    • Adobe editable (vector) PDF
    • High-Resolution PNG, JPG
    • Low-Resolution PNG, JPG
    • Transparent Background version for website use( A version without background)
    • Fonts used should be provided in a Microsoft Word including the download link
    • Business Card Print Ready format: 1050 pixels x 600 pixels (3.5 inches by 2 inches), CMYK
    • All Folders should be zipped & uploaded

    Still, Have Questions?

    support@logomyface.com